The Evo 4G I purchased from Amazon's merchant MidStar was defective. According to my local Sprint repair store the phone had been reprogrammed before I received it, Midstar's response was "I believe Sprint might not know how to activate the phone because we have purchased them directly from our Sprint supplier. We have also received activation instructions from them".
Really... The rep at the Sprint store was kind enough to replace the defective phone with one of their's, less than 10 minutes later I am out the door with a working phone. I guess they know how to program a phone after all.
Secondly, I was also informed that the battery that was supplied with the MidStar phone was not one of theirs. Ergo, also defective as it barely fits into the phone. $40.00 dollars later, I have a phone and battery that is what I paid for. Sprint customer service to the rescue.
Rich Martin (Craig, Rio de Janeiro) :
The HTC phone is really good. It never freezes, has a responsive touch screen, and it has really fast internet and web surfing. I would definitely send the word out to everyone that this phone is a really terrific phone. It's nice on the web and very durable. It also allows you to watch videos with its awesome kick stand to hold it up. It's just like a computer, only it fits in your pocket and it sells for a price that's not bad at all. I would definitely give it a five star rating with no problems. Enjoy your new HTC EVO touch(:
William Atmur (Minneapolis, MN) :
the phone is not what I expected, the first phone was lost in transit and I never received. The second phone came it was pretty badly damaged, I was disappointed because I choose the phone that was in excellent condition. The customer service was friendly and prompt about making sure I received my second phone. I was just disappointed in the overall appearance and quality of the phone it self.
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